Climbing to Excellence

On my visit to the Chick-fil-A headquarters in Atlanta, I learned a lot from a chicken sandwich and โ€ฆ a staircase.

Yes, they stand out in a world full of cheeseburgers.
Yes, their lines move fast, and their staff is top-notch.
But what truly sets them apart? ๐‚๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐ž. ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž. ๐„๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐œ๐ฒ.

And โ€ฆ ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ.

Their founder could have chosen an elevator for their HQ. Instead, he prioritized this staircase - a daily reminder to take the hard way, keep moving forward, and embrace the climb. ๐Ÿ”

In affordable housing and compliance, we also have a staircase to climb. ๐Ÿก
โžก๏ธ To reengineer programs.
โžก๏ธ To streamline processes.
โžก๏ธ To serve those in need with excellence.

With every step we take, the climb does gets easier. This isn't a Polly-Anna approach, it's ๐๐ž๐ซ๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ฏ๐ž.

Katie Goar

Katie Goar started with Quadel in 2007 and began leading the company as president in 2015. She leads Quadel with a special focus on customer service and has shifted the companyโ€™s corporate culture, resulting in excellent client service. Katie brings decades of affordable housing experience, having held a mayor-appointed position in city government, a top-level management role within a public housing authority and provided portfolio oversight for 60,000 multifamily units before leading Quadel, a nationwide affordable housing consulting and training organization.

https://www.katiegoar.com/
Previous
Previous

4:15 AM Lessons: Turning Mistakes into Systems

Next
Next

Strategic Time Away for Growth