4:15 AM Lessons: Turning Mistakes into Systems

I made a rookie mistake even though 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭𝘭𝘺 I'm not a rookie.

Daylight Savings Time - definitely 𝘯𝘰𝘵 the week for a 5:15am departure and early flight. My whole being knew it was really 4:15am. Coffee was consumed. And for every meeting, my go-to phrase was: “want to grab coffee?”

After getting up and brushing off from a mistake, take a minute to ask:
🔔Could it have been avoided?
🔔What was known ahead of time but overlooked?
🔔Were there signs and systems in place?

AND
🔔Did I 𝐥𝐞𝐚𝐫𝐧 and course correct?

I train staff at Quadel to navigate a world of unknowns. It’s easy to hyperfocus on what went wrong, but perfection isn’t the goal. Instead, we build better frameworks:
📌 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐚𝐦𝐛𝐢𝐠𝐮𝐢𝐭𝐲 → ask better questions, establish checklists, standardize processes.
📌 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐧𝐠 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐞𝐬 → ensure the game plan is clear, the goal is attainable, and there’s a process for reshuffling.
📌 𝐂𝐥𝐢𝐞𝐧𝐭 𝐩𝐫𝐞𝐟𝐞𝐫𝐞𝐧𝐜𝐞𝐬 → define how performance is measured, establish escalation protocols, and align improvement plans with timelines.

And yes, Daylight Savings Time is now marked on my 2026 calendar. 😂