The Apology Trap

Are women over-apologizing at work?
Or are we misunderstanding what those apologies actually mean?

"๐˜š๐˜ฐ๐˜ณ๐˜ณ๐˜บ, ๐˜ฒ๐˜ถ๐˜ช๐˜ค๐˜ฌ ๐˜ฒ๐˜ถ๐˜ฆ๐˜ด๐˜ต๐˜ช๐˜ฐ๐˜ฏ."
"๐˜š๐˜ฐ๐˜ณ๐˜ณ๐˜บ, ๐˜ค๐˜ข๐˜ฏ ๐˜ ๐˜ข๐˜ฅ๐˜ฅ ๐˜ด๐˜ฐ๐˜ฎ๐˜ฆ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜จ?"
"๐˜'๐˜ฎ ๐˜ด๐˜ฐ๐˜ณ๐˜ณ๐˜บ ๐˜ง๐˜ฐ๐˜ณ ๐˜ข๐˜ด๐˜ฌ๐˜ช๐˜ฏ๐˜จ, ๐˜ฃ๐˜ถ๐˜ตโ€ฆ"

For the last month, I've been doing some reconnaissance.
Paying attention to who apologizes at work. When they apologize and why.
In most cases, it was women doing the apologizing.

In three situations, I asked her in the moment โ€œWhy did you apologize?โ€
She had not missed a deadline. She didnโ€™t make a mistake.
I even have a side wager running with one of them. Every "sorry" goes on a coffee tab.

Here's what research at Harvard found:
Women rate themselves lower in self-evaluations, and managers anchor their assessments around those ratings. A woman who apologizes chronically appears, on paper, to be exactly what her own apology suggested: less capable.

That's the trap.

But the deeper issue isn't the women themselves.
It's the workplace culture.
It rewards confidence and quietly penalizes relationship management. We label it โ€œweakness.โ€

๐“๐ก๐ข๐ฌ ๐ข๐ฌ ๐จ๐ง๐ž ๐จ๐Ÿ ๐ญ๐ก๐ž ๐ซ๐ž๐š๐ฌ๐จ๐ง๐ฌ ๐ˆ'๐ฆ ๐›๐ฎ๐ข๐ฅ๐๐ข๐ง๐  ๐š ๐œ๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐ž ๐š๐ซ๐จ๐ฎ๐ง๐ ๐ญ๐ก๐ž ๐ฐ๐จ๐ซ๐ โ€œ๐€๐ฎ๐๐š๐œ๐ข๐ญ๐ฒ.โ€
Not arrogance.
Not disregard for others.

Au-da-city.

๐๐ž๐จ๐ฉ๐ฅ๐ž ๐ฌ๐ก๐จ๐ฎ๐ฅ๐๐ง'๐ญ ๐ก๐š๐ฏ๐ž ๐ญ๐จ ๐š๐ฉ๐จ๐ฅ๐จ๐ ๐ข๐ณ๐ž ๐Ÿ๐จ๐ซ ๐›๐ž๐ข๐ง๐  ๐š๐ญ ๐ญ๐ก๐ž ๐ญ๐š๐›๐ฅ๐ž.
Challenging something or asking a question.

So, I'm telling women to stop apologizing.
And.
๐ˆ'๐ฆ ๐š๐ฌ๐ค๐ข๐ง๐  ๐ฅ๐ž๐š๐๐ž๐ซ๐ฌ ๐ญ๐จ ๐›๐ฎ๐ข๐ฅ๐ ๐œ๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐ž๐ฌ ๐ฐ๐ก๐ž๐ซ๐ž ๐ญ๐ก๐ž ๐š๐ฉ๐จ๐ฅ๐จ๐ ๐ฒ ๐ฐ๐š๐ฌ ๐ง๐ž๐ฏ๐ž๐ซ ๐ซ๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ ๐ข๐ง ๐ญ๐ก๐ž ๐Ÿ๐ข๐ซ๐ฌ๐ญ ๐ฉ๐ฅ๐š๐œ๐ž.

Which side of that are you?

Katie Goar

Katie Goar started with Quadel in 2007 and began leading the company as president in 2015. She leads Quadel with a special focus on customer service and has shifted the companyโ€™s corporate culture, resulting in excellent client service. Katie brings decades of affordable housing experience, having held a mayor-appointed position in city government, a top-level management role within a public housing authority and provided portfolio oversight for 60,000 multifamily units before leading Quadel, a nationwide affordable housing consulting and training organization.

https://www.katiegoar.com/
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