Prioritizing Employee Engagement

Written By Katie Goar

The scripts that say public sector employee engagement isn’t a priority need flipped.

Recently, for the Public Housing Authorities Directors Association Commissioners’ Conference, I put together a panel of women affordable housing changemakers and we were invited to open the conference by urging our peers to proactively:

-Survey employees, find out what’s working and what’s not

-Realize it’s past time to formalize policies, communication methods, and performance standards

-Find funding-appropriate, low-cost ways to generate rapport, fun, and trust

Our communities deserve an engaged workforce, compliant programs, and stellar results.

This is not a shoulder shrug “meh, what can be done” moment. The mission at hand is too great!

Katie Goar

Katie Goar started with Quadel in 2007 and began leading the company as president in 2015. She leads Quadel with a special focus on customer service and has shifted the company’s corporate culture, resulting in excellent client service. Katie brings decades of affordable housing experience, having held a mayor-appointed position in city government, a top-level management role within a public housing authority and provided portfolio oversight for 60,000 multifamily units before leading Quadel, a nationwide affordable housing consulting and training organization.

https://www.katiegoar.com/
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