Exorcising Your Paper Zombies

Maybe it's the sugar spikes from eating too much leftover candy this week from the kids' treat baskets. This has me laughing.

True picture that our staff sent during last week's costume festivities.

It's the irony of Jason lurking around the file room.
Of all places.

Insert spooky music.

Every organization has its ghosts of operations past.
Dimly lit file rooms, overstuffed cabinets.

Yet, does modernization really have to be a horror story?
๐†๐จ๐ข๐ง๐  ๐ฉ๐š๐ฉ๐ž๐ซ๐ฅ๐ž๐ฌ๐ฌ ๐ข๐ฌ ๐ญ๐ก๐ž ๐ฌ๐ž๐ช๐ฎ๐ž๐ฅ ๐ฐ๐žโ€™๐ฏ๐ž ๐š๐ฅ๐ฅ ๐›๐ž๐ž๐ง ๐ฐ๐š๐ข๐ญ๐ข๐ง๐  ๐Ÿ๐จ๐ซ.

For example, in Newark we are utilizing technology and automation to fight the paper zombies and create:
๐Ÿ’ก Efficiency that saves time (and nerves).
๐Ÿ’ป Provides information at your fingertips - no flashlight required.
๐Ÿค Generates faster, more responsive customer service.

The only thing that should be hiding in the file room is a great story about ๐ก๐จ๐ฐ ๐Ÿ๐š๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ ๐ก๐š๐ฏ๐ž ๐œ๐จ๐ฆ๐ž.

๐–๐ก๐จ ๐ž๐ฅ๐ฌ๐ž ๐ข๐ฌ ๐ซ๐š๐ข๐ฌ๐ข๐ง๐  ๐ญ๐ก๐ž ๐ฌ๐ญ๐š๐ง๐๐š๐ซ๐ ๐Ÿ๐จ๐ซ ๐ž๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐œ๐ฒ ๐š๐ง๐ ๐ญ๐ก๐ž ๐Ÿ๐š๐ฆ๐ข๐ฅ๐ข๐ž๐ฌ ๐ฐ๐ž ๐ฌ๐ž๐ซ๐ฏ๐ž?

Yes, it takes time but investing in better systems, the right technology, and process redesign is absolutely worth it!

Katie Goar

Katie Goar started with Quadel in 2007 and began leading the company as president in 2015. She leads Quadel with a special focus on customer service and has shifted the companyโ€™s corporate culture, resulting in excellent client service. Katie brings decades of affordable housing experience, having held a mayor-appointed position in city government, a top-level management role within a public housing authority and provided portfolio oversight for 60,000 multifamily units before leading Quadel, a nationwide affordable housing consulting and training organization.

https://www.katiegoar.com/
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Gold in the Grind