The Crucial Reality of Best Practice Sharing
Recently, someone in the industry pulled me aside and recalled a significant mistake made nearly 20 years ago, naming everyone that was involved. The mistake was clearly still fresh in their mind.
I could have:
π« refuted their version of the facts, explaining how it conflicted with internal versions passed down over the years
π« pointed out that no one from that project works for us anymore
π« asked why it still mattered after all these years
π« stated the obvious that I wasn't even around then
Instead, I listened ...
π― I wanted to learn more and hear their perspective.
π As a CEO, I need to understand how others view errors and be reminded of the importance of quality control.
π Mistakes happen but not repeating them is a key metric.
For affordable housing to succeed, this industry must embrace the crucial reality of πππ¬π π©π«ππππ’ππ π¬π‘ππ«π’π§π , even if it's painful.
In the end, this person shook my hand. I would like to think we both learned about growth.
