Growth in a Regulated World

Most people believe you learn by failing. And yes, failure is fundamental to growth. But โ€ฆ

What happens when your day job lives in a world of compliance?
Regulations. Audits. Oversight.

๐‡๐จ๐ฐ ๐ž๐ฑ๐š๐œ๐ญ๐ฅ๐ฒ ๐š๐ซ๐ž ๐ฒ๐จ๐ฎ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ฌ๐ž๐ ๐ญ๐จ โ€œ๐Ÿ๐š๐ข๐ฅ ๐Ÿ๐จ๐ซ๐ฐ๐š๐ซ๐โ€ ๐ฐ๐ก๐ž๐ง ๐ญ๐ก๐ž ๐ž๐ง๐ฏ๐ข๐ซ๐จ๐ง๐ฆ๐ž๐ง๐ญ ๐ข๐ฌ ๐ฌ๐ญ๐ซ๐ฎ๐œ๐ญ๐ฎ๐ซ๐ž๐, ๐ฆ๐จ๐ง๐ข๐ญ๐จ๐ซ๐ž๐, ๐š๐ง๐ ๐ก๐ž๐š๐ฏ๐ข๐ฅ๐ฒ ๐ซ๐ž๐ ๐ฎ๐ฅ๐š๐ญ๐ž๐?

For you. For your team. For the way you lead.

Too often, compliance environments feel like โ€œgotchaโ€ spaces. And those working in them holding their breath as others wait for the misstep.

Real scenarios rarely fit neatly into the case studies of a training manual.

Hereโ€™s a way to start: assess and check your frameworks to determine what learning looks like.

๐ƒ๐จ ๐ฒ๐จ๐ฎ ๐ž๐ฆ๐›๐ซ๐š๐œ๐ž ๐๐‚ ๐ฅ๐ข๐ค๐ž ๐ข๐ญโ€™๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐›๐ž๐ฌ๐ญ๐ข๐ž?
Is your quality control structured and strategic?
Is it based on volume? Risk? Trends?
Is there a QC champion?

๐ƒ๐จ๐ž๐ฌ ๐ญ๐ก๐ž ๐ญ๐ž๐š๐ฆ ๐ž๐ฆ๐›๐ซ๐š๐œ๐ž ๐ญ๐ก๐ž ๐ฅ๐ž๐š๐ซ๐ง๐ข๐ง๐  ๐ฉ๐ซ๐จ๐œ๐ž๐ฌ๐ฌ?
Is development ongoing?
Or is it something that happened once during onboarding?
And most importantly ... is QC cultural (about learning) or punitive (about catching)?

๐–๐ก๐š๐ญ ๐๐จ๐ž๐ฌ ๐ญ๐ก๐ž ๐Ÿ๐ž๐ž๐๐›๐š๐œ๐ค ๐ฅ๐จ๐จ๐ฉ ๐ฌ๐จ๐ฎ๐ง๐ ๐ฅ๐ข๐ค๐ž?
Is it, โ€œHereโ€™s everything you did wrong?โ€
Or is it, โ€œLetโ€™s walk through this and figure out how to improve it together?โ€

Compliance is complex. Itโ€™s ever-changing. But that doesnโ€™t mean it has to be void of growth.

Or creativity.
Or even enjoyment in the learning process.

In regulated environments, leadership isnโ€™t about eliminating mistakes entirely.

Itโ€™s about building systems where people can learn and improve consistently. And that's the Quadel way. That's what makes us different.

Katie Goar

Katie Goar started with Quadel in 2007 and began leading the company as president in 2015. She leads Quadel with a special focus on customer service and has shifted the companyโ€™s corporate culture, resulting in excellent client service. Katie brings decades of affordable housing experience, having held a mayor-appointed position in city government, a top-level management role within a public housing authority and provided portfolio oversight for 60,000 multifamily units before leading Quadel, a nationwide affordable housing consulting and training organization.

https://www.katiegoar.com/
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