Culture Is Built in the Moments You Donโ€™t Plan

I was headed out for a work event when I walked into a surprise that made me do a double take โ€ฆ ๐ณ๐จ๐จ๐ฆ ๐ข๐ง ... my team was there wearing T-shirts with my face on them. Oh geez.

It was a mini celebration for my work anniversary, and it quickly became one of the funniest moments.

This kind of humor reminded me how leadership and culture work best when they find a natural flow:
โ— Creativity thrives when people feel safe. A team needs to think freely and solve problems together.
โ— Humor and hard work are not opposites. In fact, they fuel each other.
โ— Laughter creates connection, which drives collaboration and quality.
โ— Leadership is reciprocal. When you invest in people: trust them, encourage them, and show you value them. They reflect that energy back in ways that matter most.

By the time we left, I wasnโ€™t just smiling at the shirts.

I was reminded how ๐ญ๐ก๐ž ๐›๐ž๐ฌ๐ญ ๐ญ๐ž๐š๐ฆ๐ฌ ๐š๐ซ๐ž๐งโ€™๐ญ ๐ญ๐ข๐ ๐ก๐ญ๐ฅ๐ฒ ๐ฆ๐š๐ง๐š๐ ๐ž๐, ๐ญ๐ก๐ž๐ฒโ€™๐ซ๐ž ๐ข๐ง๐ฌ๐ฉ๐ข๐ซ๐ž๐, ๐ญ๐ซ๐ฎ๐ฌ๐ญ๐ž๐, ๐š๐ง๐ ๐ž๐ง๐ž๐ซ๐ ๐ข๐ณ๐ž๐.

Case study # 4,275 why we are different at Quadel.

Katie Goar

Katie Goar started with Quadel in 2007 and began leading the company as president in 2015. She leads Quadel with a special focus on customer service and has shifted the companyโ€™s corporate culture, resulting in excellent client service. Katie brings decades of affordable housing experience, having held a mayor-appointed position in city government, a top-level management role within a public housing authority and provided portfolio oversight for 60,000 multifamily units before leading Quadel, a nationwide affordable housing consulting and training organization.

https://www.katiegoar.com/
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